Video calls with transcription and automated AI summaries to optimize project management.

The challenge

Venturest identified two critical pain points in project management: the lack of a structured communication channel to avoid WhatsApp dependency, and the difficulty of transparently tracking and managing scope changes.

What I did

1. Led the Product Discovery and UX Research process with Growth Partners and Customer Success to structure the solution hypotheses.
2. Designed and integrated video calls directly within the project context using Daily.co to bypass external communication channels.
3. Implemented post-call AI processing and transcription to automatically generate meeting summaries, next-step tasks, and alerts for detected scope changes.

Results

• Successful beta launch of Meetings featuring AI transcription and post-call processing.
• Centralized project communication, reducing misunderstandings and incidents caused by WhatsApp usage.
• Automated neutral alerts for scope changes, facilitating the realignment of expectations and financial compensations.